Terms & Conditions
Prices are shown in the currency of your country of residence. They may slightly differ numerically for obvious reasons. Shipping charges and discounts when applicable are shown separately on the same page. Depending on your domestic import regulations, orders may be subjected to local taxes and/or import duties payable by you. However these situations are unlikely to occur often, since North American orders are shipped from the US, while all EU shipments are processed from the UK.
We process payments via PayPal. Note, however, that even if you don not have a PayPal account, the system will accept the following credit and debit cards: Visa, Mastercard, Maestro, Visa Electron, JCB, Discover, UnionPay and American Express. Just follow the prompts after being redirected to PayPal page and you will be able to use your credit card within their system. Opening a PayPal account will not be required in such a case, unless of course you already have one.
You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions an item can be hopelessly out of stock, in which case you will be immediately refunded and informed by e-mail. Typically, every item offered on the website is available at the terms individually determined for each item.
Merchandise will be shipped from our UK and
US locations on the next business day. Items that are on the way from
Georgia but may have not arrived to our UK and US locations yet, will be
processed and shipped out to you within 10 business days following your
order (remember: the product is handmade! So it is not entirely
unimaginable that we may not have the exact size and pattern always
available for the next day shipping).
Each item will be marked in your shopping cart with its expected
shipping date which you will be able review and revise before finalizing
the order and paying for it.
When your order is dispatched, you will receive a shipping confirmation by e-mail. All orders within EU are shipped via GLS and in US and Canada orders are shipped via USPS. If your order includes items marked with different shipping terms, the order will be shipped part by part. Such orders will be marked Partially Shipped for the time being, and Shipped once all the items have been shipped.
The following shipping charges will be added to your order (basis, 1-2 items in a pack):
- UK: 4 POUNDS
- | Denmark: 4 EUROS
- | Europe: 8 EUROS
- | USA: 7 USD
- | Canada 10 USD
Shipping costs for larger orders are recalculated according to weight curve and will be visible before the order is submitted. Some additional discounts will also be offered. There will be yet larger discounts on yet larger orders (say, close to or over 500 EUROS, 500 POUNDS, or 700USD). Please contact us to discuss those beforehand should you wish to place such an order.
Please note that we are unable to deliver to P.O. box addresses.
If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it back to us within the following 14 days from having notified us. To return an order please contact firstname.lastname@example.org and await our return confirmation. When received, you can return your order by the following procedure: Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:
Place the product in a shipping box or plastic bag. Write RETURN on the package to ensure faster expedition. Send the package to address which we will provide in the email. Please notice that we cannot immediately exchange your items to another size or color if not available in stock, in which case we will let you chose between a longer waiting period or a full refund.
Bebbo does not guarantee that all items shown are in stock at the time of your order. In an unlikely event of an item being yet unavailable even though it showed in stock, Bebbo will contact you by e-mail and offer a discount on a different item and some other options, or a full refund. Although we do our best to display correct images, correct colors, info and prices, errors may occur.
All your personal information is handled under strict confidence. Bebbo will never give any of your personal information to 3rd parties. All your information is encrypted for safety, while no payment information is ever collected or stored by Bebbo at all.
When tracing your orders on the website, don't be taken back by the limited information showing after entering your email (twice, pls. note) and clicking the Go button - it is designed this way for the same privacy and security reasons. Bebbo sends regular updates to your email should there be any changes of your order status, besides you can always request a detailed update in a separate order.
Cookies are NOT used on the website. The shopping cart is operated via the browser storage and is emptied each time the page is reloaded. Note that using any services or functions of the site don't require page reloads since bebbos.co.uk implements One Page design. So the only inconvenience that remains will be the need to populate the shopping cart afresh should you have ventured away from the site in the meantime.
All measurements are somewhat approximate and variance may occur. We have done our best but please have average sizing in mind and note that +/- 0.5cm on each measurement may occur. However, as we state elsewhere as well, Bebbos are stretchable, so such discrepancy may not matter after all. All Bebbos are tailored to a width standard equivalent to Medium (Referred to as Regular Fit, usually denoted as B, M, MW for Women; D, M for Men) - unless otherwise indicated for a particulat item (Narrow Feet: N, 2A for women, W, E for men, or Wide Feet: W, C, D for women, A, B, C, N for men).